Petroleum & Gas Inspectorate
For gas emergencies, call 000 and the emergency contact numbers displayed at the incident location.
Prescribed incident notification and fuel gas emergencies
Operators and persons in control of a business or undertaking are required to report prescribed incidents at operating plant or involving gas-related devices to the Petroleum and Gas Inspectorate.
Report by phone (immediately): 1300 910 933 (24 hours, 7 days a week)
Report using the online form (within 2 business days of incident).
Consumer enquiries
The Petroleum and Gas Inspectorate does not regulate petrol, diesel or the price of fuel. For more information about fuel pricing, or to make a complaint, please visit the government's Consumer rights website.
For information and enquiries about non-fuel gases (acetylene, medical gases, etc.), please visit the Work Health and Safety Queensland website.
Gas use, safety and general enquiries
Visit our gas safety website or email gassafe@rshq.qld.gov.au.
Technical enquiries, complaints and compliance matters
View technical and compliance information about operating plant or gas work. For other enquiries, contact the Inspectorate Monday to Friday, 8:30am to 4:00pm.
Email: gassafe@rshq.qld.gov.au
Phone: (07) 3101 2000.
Gas work licence and authorisations, certificate book and plate orders
- apply for a gas work licence, gas work authorisation or a gas device approval authority
- order books or plates, or
- to find more information.
For licensing or authorisation enquiries, contact us Monday to Friday between 8:00am and 4:00pm.
Email: gaslicence@rshq.qld.gov.au
Phone: (07) 3330 4249
Hydrogen
Email: HydrogenSafety@rshq.qld.gov.au
Phone: (07) 3101 2000
Other matters
For statewide matters relating to legislation, policies, strategic issues, or the operation of the Inspectorate, contact us Monday to Friday, 8.30am to 4.00pm.
Email: gassafe@rshq.qld.gov.au
Phone: (07) 3101 2000
Last updated: 06 May 2025