Petroleum & Gas Inspectorate
For gas emergencies, call 000 and the emergency contact numbers displayed at the incident location.
Consumer enquiries
The Petroleum and Gas Inspectorate does not regulate petrol, diesel or the price of fuel. For more information about fuel pricing, or to make a complaint, please visit the government's Consumer rights website.
For information and enquiries about non-fuel gases (acetylene, medical gases, etc.), please visit the Work Health and Safety Queensland website.
Gas use, safety and general enquiries
Visit our gas safety website or email gassafe@rshq.qld.gov.au.
Gas work licence and authorisations, certificate book and plate orders
- apply for a gas work licence, gas work authorisation or a gas device approval authority
- order books or plates, or
- to find more information.
For licensing or authorisation enquiries, contact us Monday to Friday between 8:30am and 4:30pm.
Email: gaslicence@rshq.qld.gov.au
Phone: (07) 3330 4249
Technical enquiries, complaints and compliance matters
View technical and compliance information about operating plant or gas work. For other enquiries, contact your nearest regional office, Monday to Friday, 8.30am to 4.30pm.
View a map of local government areas in Queensland and refer to the following information for the relevant region contact details.
Southern Region
Includes the local government areas of Brisbane, Gold Coast, Logan, Scenic Rim, Ipswich, Redland, Somerset, Lockyer Valley, Southern Downs, Toowoomba, Western Downs, Goondiwindi, Maranoa, Balonne, Murweh, Paroo, Quilpie and Bulloo.
Email: PGSouthern@rshq.qld.gov.au
Phone: (07) 3330 4108
Northern Region
Includes all other local government areas between Moreton Bay and Cook Shire (including Torres Strait), and all areas to the west.
Email: PGNorthern@rshq.qld.gov.au
Phone: (07) 4936 0188
Prescribed incident notification and fuel gas emergencies
Operators and persons in control of a business or undertaking are required to report prescribed incidents at operating plant or involving gas-related devices to the Petroleum and Gas Inspectorate.
Report by phone (immediately): 1300 910 933 (24 hours, 7 days a week)
Report using the online form (within 2 business days of incident).
Hydrogen
Email: HydrogenSafety@rshq.qld.gov.au
Phone: (07) 3199 8027
Office of the Chief Inspector
For statewide matters relating to legislation, policies, strategic issues, or the operation of the Inspectorate, contact us Monday to Friday, 8.30am to 4.30pm.
Email: gassafe@rshq.qld.gov.au
Phone: (07) 3199 8027
Last updated: 01 Sep 2020
